Shipping My Skin Care
Place your order before 12pm (AEDT) on a weekday it'll zing off to you on the same day. Nice!
| Delivery Option | Est. Delivery | Cost | Tracking Available |
|
Standard |
Typically 2 - 4 business days* |
Free for all orders! |
Yes |
|
Express |
Typically 1 - 3 business days* |
$12 |
Yes |
All postage and handling prices above are AUD unless otherwise stated.
| Delivery Option | Est. Delivery | Cost | Tracking Available |
|
Standard Air Freight |
Typically 2 - 3 business days* |
$9 or FREE! For orders over $95 |
Yes |
All postage and handling prices above are AUD unless otherwise stated.
| Delivery Option | Est. Delivery | Cost | Tracking Available | Duties and taxes included* |
|
Standard |
Typically 10-14 business days* |
$16 |
Yes |
Yes |
All postage and handling prices above are AUD unless otherwise stated.
If you call the US, Mexico, Canada, Puerto Rico or Central America home, head over to our US website for speedy shipping - orders usually take 10-14 days to arrive, and make neighbours very jealous.
| Delivery Option | Est. Delivery | Cost | Tracking Available | Duties and taxes included* |
|
Standard |
Typically 10-14 business days* |
$16 |
Yes |
No** |
Air freight to any country other than Australia, UK, US or New Zealand, but not other planets unfortunately.
All postage and handling prices above are AUD unless otherwise stated.
Go-To is available from Douglas Germany, Austria, Spain, Netherlands, Romania and Poland, so if you're shopping from one of those countries, jump to our EU site here, and you’ll find a big peach button directing you through to the Douglas’ online store for purchase. If you’re more of a touchy, feely, ask-the-staff-for-advice-first type person, our products can also be found in select stores across the continent too.
Duties and Taxes
Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering. Deal? Deal.
Minimum Order Spend
The items in your cart need to reach our minimum order spend of $25 to place your order.
Go-To Gang Shipping Rates
Go-To Gang members in tiers 3 and above, minimum spend applies for Free Shipping on International orders. A$59 for NZ orders and A$125 for UK and others. Express Shipping does not apply to international orders. To find out more, head here and sign up.
Find out more here.
Track Your Order
Click below for full tracking details:
Just pop in your email and order number. It should look something like this: GSH999999. Boom. Tracked.
Same Day Dispatch
If you place your order before 12pm (AEST) on a weekday it'll zing off to you on the same day.
(Excludes public holidays and times of incredibly high-demand. During these times it may take up to 48 hours for our warehouse wizards to complete a mid-range spell to get your order prepared and sent off to you.)
All regular and express parcels are sent as Authority to Leave parcels so that no signature is required. (Phew. How annoying are signatures.) Authority to Leave means just that - the courier will leave your parcel with you at home if it's safe to do so, without calling a mobile/knocking on the door/coming in for a cuppa.
