Useful bits

Terms of Use

Some boring but important legal stuff.

Who We Are

This website is operated by Go-To Skincare Pty Ltd ACN: 641 595 879

Level 2, 91 Campbell Street, 2010 Surry Hills (NSW).

Your Agreement

Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling you. If we make a change, the next time you use this website will mean you agree to the amended terms of use.

Our Services

We are proud of what we have achieved and the reputation we have, so we’ll do our best to prevent any delays or interruptions to the website, but we cannot promise that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.

Some Don'ts

You must not:

  1. Use the website for anything that breaks the law or infringes someone else’s rights;
  2. Post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and
  3. In any way tamper with the website or transmit any viruses via the website.

Some Dos

You must:

  1. Add chicken salt to your hot chips.
  2. Always.

Intellectual Property

The content and design of this website is all subject to copyright, which we reserve and own (or use under licence from someone else). Your browser (by its usual operation) may make a temporary copy of the website, and that’s fine by us. Also, to the extent we allow you to share parts of this website via social media, please feel free to do so. Other than that, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.

Third Party Links

This website may contain links to other websites which we do not control, so we’re not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.

Email Communication

When you accept these terms and conditions we will automatically subscribe your email address to the Go-To member newsletter. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time.

SMS Communication

When you accept these terms and conditions we will automatically subscribe your phone number to the Go-To member texts. This keeps you updated with new features, offers, promotions and partnerships. You can unsubscribe from this at any time.

10% Off First Time Subscriber Offer

Clever peanuts who sign up to receive Go-To’s emails via the 10% off pop-up will be treated to 10% off their next order. (Also: Really good emails.)

Customers will be emailed a very special promo code to claim 10% off their first purchase. This offer is limited to a single-use 10% off code per email address and cannot be used in conjunction with any other discount.

Minimum spend A$59. Excluding e-Gift Cards. Valid for 30 days and not a nanosecond longer. Offer available for first-time subscribers only. 

Review Go-To: Win 24/7 Radiance Set

Clever peanuts who review their Go-To products will automatically go in a draw to win a 24/7 Radiance set.

One review will account for one entry. One (1) winner will be chosen at random on the first business day of every month, and will receive a 24/7 Radiance set valued at A$140. Winner will be notified via email (associated with entry) within four business days of the draw. To claim the prize, the winner will need to respond to Go-To’s email via the same medium within seven days of it being sent. Unclaimed prizes will be redrawn. Any breakages or loss of product are at the fault of the customer and will not be replaced. Any attempt by a not-so-clever peanut to obtain more entries by using multiple/different email addresses, identities or any other methods may void entries, may be disqualified, and any potential prize may be forfeited. These terms are subject to change without notice or carrier pigeon.

Refer A Friend: Give $20, Get $20

Give $20, get $20. Let a friend/sister/Uber driver know about Go-To via our Refer a Friend landing page and we’ll treat them to $20 off and give you $20 once they make their first order. Nice!

To qualify, your friend must be a new customer and have a valid email address. Your friend will receive an email with a unique referral link, which will direct them to a landing page that contains their unique $20 discount code. Once they (the friend!) have made a purchase using the unique referral link, the referrer (you!) will receive a $20 Go-To voucher via email to use on your next order*.

*Minimum spend A$79. Voucher is valid for 30 days. Available to all Go-To customers/unicorns.

The Go-To Gang

The Go-To Gang, Go-To’s loyalty program is offered by Go-To Skincare Pty Ltd. to customers making purchases and to potential customers on Go-To Skincare Pty Ltd. will extend certain perks and privileges as described in more detail in the Go-To Gang Terms of Use.


This website uses Geolocation scripts to determine the country you’re browsing from to provide a more customised experience. Your Geolocation data is not stored by our website.


We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.


All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.

Limitation Of Liability

To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.

Applicable Law

These terms of use are governed by New South Wales law and if there’s a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.

Contact Us

If you have any questions relating to these terms of use, please contact us by emailing


Exfoliating Mitts Gift
Our exfoliating mitts promotion is available to qualifying Tier 1 Go-To Gang members and is limited to one pair of free exfoliating mitts per order. It is available with orders over $59 made via Minimum spend $59. Valid for 30 days and not a nanosecond longer. Offer available for qualifying Go-To Gang members only.

Go-To Gang Promotion
Our Go-To Gang Promotion is available to new members of the Go-To Gang who join from Sunday, July 17, 2022. It is limited to one free $10 code and is valid for 30 days once a Go-To Gang account is made. Minimum spend $59. One code per account. (We mean it you goose.) 

Removalist Promotion
Our Removalist promotion is limited to 15% off The Removalist (65ML). It is available using a unique promo code via til 11.59PM Friday, March 31, 2023 (AEDT), or while stocks last. Discount is valid for one The Removalist face mask per order. Promo code has one use per customer/legend. Radiant skin forever; clogged pores never.

Free Lucky Dip Mini Promotion 
Our Free Lucky Dip Mini promotion is limited to a free lucky dip mini per order. It is available with any order (that contains at least one Go-To product) placed via from 12:00AM Monday, April 3 til 11.59PM Wednesday April 5, 2023 AEST, or while stocks last. No code (or cake) required. Mini will automatically add at checkout. One free mini per order.